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Community Management 

Information System

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About CMIS

About CMIS

The Community Management Information System (CMIS) is the Delaware Continuum of Care’s Homeless Management Information System (HMIS).

HMIS is a local information system used to collect client-level data and data about the provision of housing and services to people and families experiencing homelessness. CMIS is a database that collects client- and program-level information from homeless assistance providers to describe Delaware’s state of homelessness in detail. 

As the CMIS Lead Agency, Housing Alliance Delaware (HAD) is responsible for the local administration of this data system. This includes providing training and technical assistance to 35+ participating housing assistance providers. CMIS Data is utilized for reports and analyses submitted to local and national entities. Delaware’s Coordinated Entry System, Centralized Intake, also uses CMIS to send referrals to providers available each day.

About CMIS

Get CMIS Help

Housing Alliance Delaware utilizes Zoho Desk, a customer service software, for all CMIS support requests. 

There are three ways for CMIS users to raise questions on data quality and request reports, training, and/or technical assistance: 
1. Fill out the web form below

2. Send a direct email to 

3. Submit a ticket through Zoho Desk’s portal by clicking on "Contact Support" 

CMIS Contacts

CMIS Program Manager -

Amelia Ramsaran

Database Administrator - Frances Ann Marquez

Technical Assistance
CMIS Training Materials
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