Community Management
Information System
About CMIS
About CMIS
The Community Management Information System (CMIS) is the Delaware Continuum of Care’s Homeless Management Information System (HMIS).
HMIS is a local information system used to collect client-level data and data about the provision of housing and services to people and families experiencing homelessness. CMIS is a database that collects client- and program-level information from homeless assistance providers to describe Delaware’s state of homelessness in detail.
As the CMIS Lead Agency, Housing Alliance Delaware (HAD) is responsible for the local administration of this data system. This includes providing training and technical assistance to more than 30 participating homeless assistance providers. CMIS data is utilized for reports and analyses submitted to local and national entities. Delaware’s Coordinated Entry System, Centralized Intake, also utilizes CMIS to send referrals to providers available each day.
Get CMIS Help
Housing Alliance Delaware utilizes Zoho Desk, a customer service software, for all CMIS requests.
There are three ways for CMIS users to request assistance from the CMIS program, which includes asking questions about data quality or requesting reports, training, and/or technical assistance:
1. Fill out the web form below
2. Send an email to cmis@housingalliancede.org with your inquiry
3. Submit a ticket through Zoho Desk’s portal by clicking "Contact Support"
CMIS Contacts
CMIS Program Manager -
Amelia Ramsaran
Data Support Specialist -
Courtney Brown
Reporting Specialist -
Robert Dietz
CMIS Links
Housing Alliance Delaware's CMIS Support Desk, which allows CMIS end users to view training materials, read articles about CMIS, and submit tickets for CMIS-related assistance.
Delaware's Homeless Management Information System (HMIS).
Only trained and authorized users may access CMIS.
CMIS end users can access training videos 24/7 through our training portal, hosted by Talent LMS.
Authorized CMIS end users can access a demo version of CMIS (with no real client records) for training and review purposes.