The Community Management Information System (CMIS) is the Delaware Continuum of Care’s Homeless Management Information System (HMIS).
HMIS is a local information system used to collect client-level data and data about the provision of housing and services to people and families experiencing homelessness. CMIS is a database that collects client- and program-level information from homeless assistance providers and describes Delaware’s state of homelessness in detail.
As the CMIS Lead Agency, Housing Alliance Delaware (HAD) is responsible for the local administration of this data system. This includes providing training and technical assistance to 40+ participating housing assistance providers. CMIS Data is utilized for reports and analyses submitted to local and national entities. Delaware’s Coordinated Entry System, Centralized Intake, also uses CMIS to send out referrals to providers available each day.
Get CMIS Help
Housing Alliance Delaware utilizes Zoho Desk, a customer service software, for all types of CMIS support requests.
There are three ways for CMIS users to raise questions on data quality and request reports, training, and/or technical assistance:
1. Fill out the web form below
2. Send a direct email to email@example.com
3. Submit a ticket through Zoho Desk’s portal by clicking on "Contact Support"
CMIS Program Manager - Amelia Ramsaran
Database Administrator - Frances Ann Marquez